Legal & Clinical Privacy Compliance

Privacy Policy

How we collect, protect, and manage your personal and clinical health information

Effective: 2026-07-25

Australian Privacy Principles (APP) Compliance

Dr Ales Aliashkevich's neurosurgery practice is bound by the Privacy Act 1988 (Cth), the Health Records Act 2001 (Vic), and the Privacy Amendment (Notifiable Data Breaches) Act 2017.

Information We Collect

Personal Identification

  • Full legal name, date of birth, and contact details
  • Medicare, DVA, TAC, or WorkCover identifiers
  • Private health insurance fund and policy details
  • Emergency contact and next-of-kin contacts

Clinical & Health Data

  • Comprehensive spinal medical history and symptoms
  • MRI, CT, X-ray, and SPECT imaging reports
  • Surgical operative records and outcome evaluations
  • Current medications, allergies, and specialist letters

How Your Information Is Used & Shared

Health information is handled with strict confidentiality and disclosed exclusively for necessary clinical care, diagnostic coordination, hospital admission, and billing administration:

Clinical Care TeamShared with referring GPs, specialist anaesthetists, physiotherapists, and hospital surgical teams.
Diagnostics & PathologyCoordination with radiology providers (MRI/CT) and pathology services for preoperative workup.
Billing & RebatesProcessing Medicare rebates, private health insurance claims, and statutory compensation claims.
Statutory ComplianceStrict disclosures required under Victorian public health law or court subpoenas.

Form Transmission & Security

Online contact and referral forms transmit submissions using TLS 1.3 encryption directly to our practice inbox. We do not store submissions in public internet databases.

Record Retention Periods

Medical records are preserved in secure electronic health systems for a minimum of 7 years following last patient contact (or until age 25 for paediatric patients) as mandated by Victorian legislation.

Your Privacy Rights & Inquiries

You have the right to request access to your health records, ask for corrections, or lodge a privacy inquiry.

Office of the Australian Information Commissioner (OAIC)
National privacy regulatory body for Australia
Visit OAIC

Practice Privacy Officer

To request your medical records or discuss our health information handling:

Telephone
03 9008 4200
Main Rooms
Surrey Hills, Melbourne